HUMAN RISK SCOREBuilt from real training & phishing behaviour 

Human Risk Score - who needs help.

The Human Risk Score turns overdue courses, failed quizzes and phishing clicks into one number per learner. Admins get the full reporting suite; learners see their own score. Breach monitoring runs quietly in the background.

Needs supportThis month

Ava Chen

Finance

Risk score8.4
Clicked phishing sim

Extra help this month - not punishment

Who needs help23 learners
  • Ava ChenPhishing click8.4Support
  • Marcus LeeOverdue course5.1Follow up
  • Priya NairEngaged2.2On track

From training engagement & phishing behaviour

Built from
  • Monthly trainingReal-world security topics
  • Phishing simulationsWho needs a second look

One score per learner · lower is better

Celebrating

Most engaged this month

  • 1Maya Chen14
  • 2Noah Patel11
  • 3Elena Brooks9

Risk down across the team

Training summary

Branded PDF of completion, engagement and human risk

WHAT'S INSIDE

Human Risk Score, measured from real behaviour.

Not a vanity metric. Every Human Risk Score comes from how learners actually train - and how they respond to phishing.

Human Risk Score

A monthly score per learner built from overdue courses, failed attempts, slow completions and phishing fails - so you know who needs help, not just who's enrolled.

Training Reporting

Six admin dashboards: Human Risk Scores, monthly course summary, average duration, leaderboards, all active learners, and course summary - filterable for compliance.

Learner dashboard

Each employee sees their own Human Risk Score, completion stats, training history and phishing results - without seeing anyone else's score.

Leaderboards

Gamified rankings drive friendly competition across teams and tenants. Engagement goes up when progress is visible.

Compliance filters

Slice by overdue, enrolled, completed and more. The All Active Learners table is built for the audit questions MSPs get every quarter.

Breach monitoring

Emails are checked against Have I Been Pwned in the background. Learners and admins get alerted on known or new breaches - no dashboard required.

HUMAN RISK SCORE

Transparent math. Lower is better.

Each learner starts the month at 0. The Human Risk Score climbs only when behaviour says it should - with a 7-day grace period on every due date.

THIS MONTH
0.0
Low risk · trending down
0–3Low
Maintain & celebrate
3–6Moderate
Targeted follow-up
6+High
Remediate now
Resets to 0 on the 1st · 7-day grace on every due date
+2
Course not completed by due date
Late completions and never-completed courses both count this month.
+0.2
Per overdue day
Caps at 30 days. Incomplete courses accumulate through month-end.
+2
Failed attempt
Each failed quiz or course attempt this month adds weight.
+2
Slow average completion
Triggered when average time to complete exceeds 30 seconds this month.
+5
Still overdue from a prior month
Carry-over debt - the courses that never got finished.
+5
Failed phishing simulation
+5 again if last month also had a fail (trending riskier).
=
Human Risk Score
One number per learner, per month. No black box - the same math on every tenant.
TWO VIEWS

Admins see the org. Learners see themselves.

MSPs and client admins get the full Training Reporting suite - including Human Risk Scores for every learner. Learners get a personal dashboard with their own score, course stats and phishing history.

Admin viewTraining Reporting suite
Who needs help23 learners
  • Ava ChenPhishing click8.4Support
  • Marcus LeeOverdue course5.1Follow up
  • Priya NairEngaged2.2On track

High risk first · filterable for QBRs

Full reporting suite
Human RiskCourse SummaryDurationLeaderboardsLearners

Human Risk Scores sit alongside course summary, duration, leaderboards and learners.

Built for audits
  • Slice by overdue, enrolled, completed
  • Export branded PDFs per client
  • Prove progress on every QBR
Personal onlyLearner dashboard
My Human Risk ScorePrivate
3.1Lower is better
Down this month

Only their own score - never the rest of the org.

My training
4Completed
75%On time
25%Pass rate
  • 401 Chaos - 401k ScamsDONE
  • Death Smith - SmishingOPEN
  • GDPR (Episode 3)OPEN
My phishing history
  • ReportedXero invoice sim · Jul
  • ClickedThen auto-enrolled · Jun

Their history only - no org-wide results.

BREACH MONITORING

Have I Been Pwned - quietly watching.

We scan learner emails against the HIBP database and keep watching for new breaches. There's no dashboard for it - when someone shows up in a breach, the right people get an email.

ENROLMENT SCAN · HIBP CHECK
LearnerAva Chen · Finance
Emailava.chen@acme.co
Checking known breaches…Idle
ClearNo matches on enrolment

First check happens the moment they join - before any training starts.

POWERED BY THE PLATFORM

Human Risk Score is fed by the whole programme.

See it run

Human Risk Score
you can act on.

We'll spin up a branded portal with live Human Risk Scores, training reports and learner dashboards - ready before the call ends.